Often the way of thinking and the attitude of the employees decide on the success or failure of a project or other tasks. Are you also aware of the fact that sometimes conflicts arise within the team, or that communication hitches without you being able to clearly state the reason? These challenges are also solvable! Especially in the hotel industry it is important to understand how verbal and non-verbal communication works, because your guests immediately feel whether your team works well together. Your employees learn to communicate better, to react more understandingly to their fellow men and to reduce stress, either in individual or group coaching. Your employees and guests will thank you!